Mike Healan
Jan 12, 2004
The Federal Communications Commission (FCC) has mandated that new cell phones sold in the United States provide their exact location to 911 emergency operators. This is called the 'E911' feature. This is a sensible requirement which hopefully will save many lives. Unfortunately the FCC did not restrict access to the E911 signal. This has led to abuse of that feature and has allowed for undesired tracking of individuals by way of their telephone.
Companies are being founded whose sole purpose is to track the E911 signal and provide that to others - for a fee. This includes parents tracking children, spouses tracking spouses, care givers tracking disabled relatives, stalkers tracking victims and employers tracking employees. Some of these uses are beneficial; some, clearly, are not and amount to unauthorized surveillance of private individuals.
A future theoretical abuse of the E911 system would be retail businesses tracking nearby potential customers and sending a voice or text message offering a coupon as they approach their store location. The movements of individuals also could be recorded and entered into a profile of that individual.
There is a simple solution to the obvious privacy problems inherent in the E911 tracking system. The owner of the cell phone should be able to turn off the E911 tracking feature when not speaking with emergency personnel. It is a very simple solution and implementing this would be a gesture of goodwill from Cell Phone makers and would demonstrate their respect for their customers.
There are a number of cell phones which include the option to disable E911 tracking. Some phones allow it to be disabled entirely. Some phones allow it to be disabled for everyone except emergency operators.
Readers report that the following cell phones allow them to turn off the E911 tracking feature. Be aware that our concern is only with non-emergency personnel misusing the feature. We make no distinction between phones that disable the tracking feature for non-emergency personnel and phones that disable tracking for everyone.
We do not recommend using this as the sole determining factor when selecting a cell phone. However, we would recommend against selecting a cell phone that does not allow the feature to be disabled. Currently we do not have the model number of any phones that do not allow the user to disable tracking.
Not being in this list does not mean that the phone doesn't allow you to disable the feature. It just means no one has reported to me about it one way or the other.
Several readers mentioned that the phones which came with their Verizon and Sprint PCS plans included the option to disable the tracking.
One reader wrote to say that the Nokia 6340i includes E911 tracking but was unsure whether or not it allowed them to disable it.
If you notice an incorrect listing or wish to let us know whether or not your E911-enabled cell phone allows you to turn off the feature, send us an email.
Previously another page existed at this address displaying a letter written by the author and published by The Savannah Morning News. That page is now located here.
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